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[What you will be working on]
As the Community Lead, you are responsible forthe development and execution of our founder community strategy from end-to-end, with the objective of providingvalue to our portfolio of founders and ventures. This is a role that requires both strategic thinking and hands-on execution, to refine our strategy,identify suitable partners, and to bring our community ideas to life.
Some of your tasks include, but are not limited to:
Community Programming
Support member onboarding and maintenance of members databaseto record founder and venture information and track community engagement metrics
Refine and develop community strategy and programme, based on the needs of our community founders and their respective ventures.
Manage and support digital platforms, including developing and maintaining content such as community resources, channelling member specific requests to relevant stakeholders, basic troubleshooting on technical issues (and redirecting to relevant experts if necessary).
Program development and management
Have a strong understanding of our founders needs and business interests, through founder interactions, ongoing check-ins with other relationship managers, and surveys (conducted where relevant)
Develop new tools and programs from end-to-end to meet these needs and interests at-scale, such as (a) designing the approach to onboard and manage a group of external partners to support our founders in areas such as fundraising, go-to-market, marketing, etc. and (b) deliver meaningful connections (customers, VCs, partnerships, advisory etc.) at scale through digital, events or other 1-many means between Community members and also networks outside of the Community
Events Management and Operations
Support the events and partnerships strategy, including partner/vendor assessment, events logistics and evaluation post event AARs
Lead the planning and execution of events, including shaping programming and guestlist, RSVP coordination, venue and F&B selection, and on-site support
Track and analyse events and partnerships performance metrics
[What we are looking for]
Minimum 5 years of experience in a related role for community and / or marketing, preferably from a Venture Capital or accelerator firm
Excellent track record in at least 3 of the following:
Experience in setting up or managing a startup founder community from end-to-end, from strategy development to community management
Experience in managing multiple internal stakeholders, maintaining internal databases to support internal knowledge management, and reporting to senior management
Experience in managing a portfolio of startups and providing value creation opportunities to support the growth of their business
Experience in events management from planning to execution
A strong interest and passion for venture growth, community engagement, and ecosystem building
Possess the following attributes and skillsets:
Resourceful with a self-starter mindset and positive work attitude
Adaptable and be a strong team player in an agile environment
Confidence in engaging with internal and external stakeholders
Strong organisational, project management and analytical skills
Able to work autonomously in a fast-paced, high-growth environment
Excellent communication and interpersonal skills
Conversational business mandarin would be a plus
Singaporean
Date Posted: 28/11/2024
Job ID: 101714847