Senior Manager - Operational Excellence

Job Summary

We are seeking an experienced Senior Business Process Transformation Manager to be involved in a large scale (fast pace) operational transformation project and to support the operational and strategic initiatives through meticulous process engineering and business analysis.

The ideal candidate needs to have a strong background in project management, with a proven track record of project governance and quality assurance.

Mandatory Skill-set

• Degree in Banking, Business, Finance or Economics, Information Technology
• At least 10years of working experience in project management or PMO management experience in the banking industry;
• Must have5+ years of Project Governance and Quality Assurance;
• Good experience in innovative or economically driven environment, working on Business Process Management/ Business Process Re-engineering projects;
• Experience in creating and maintaining project and programme plans, including risks, actions, issues, dependencies;
• Exceptional stakeholder management skills and ability to manage project team members across multiple business units;
• Proven success of working effectively in a cross-functional team in an international environment;
• Good understanding or analytical skills in uncovering new opportunities for collaboration;
• Excellent communication skills, emotional intelligence, and ability to influence key decisions, mediate conflicts, and build consensus both internally and externally;
• Strong skills in communication, consulting, negotiation, and conceptualization.

Desired Skill-set

• Work experience in banking industry.

Responsibilities

• Responsible tolead the development of an innovative strategy for driving operational process optimisation growthwith key business units, manage exciting and dynamic work streams, and foster stronger impactful corporate relationship in a digital workplace;
• Engage with various stakeholders and business project teams in initiatives focused on Operational transformation;
• Run Business Process Re-engineering workshops (interviews) with stakeholders to elicit and validate the business requirements;
• To quickly respond toissues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions;
• Articulate business case scenarios and contribute towards the development and scoping of the Project;
• Coordinate with surround Project team members to achieve project objectives;
• Ensure that all Project work is carried out as per the defined standards and procedures;
• Implement project governance standards including tracking, monitoring and updating the status of programme or project deliverables;
• Create all Project related documentation and participate in project related walkthroughs;
• Prepare all Project related reports and highlight risk and issues impacting the project to the Management.

Should you be interested in this career opportunity, please send in your updated resume to [Confidential Information] at the earliest.

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