Develop and execute the talent acquisition strategy for operational roles across all divisions, aligning with BreadTalk Group's overall business goals.
Lead the Talent Acquisition team, providing mentorship, guidance, and performance management to ensure high standards of service delivery.
Oversee the end-to-end recruitment process, including job requisitions, sourcing, screening, interviewing, and onboarding, ensuring timely and effective hiring for all operational positions.
Implement best practices in recruitment to improve processes, including candidate sourcing, assessment techniques, and evaluation criteria.
Collaborate with brand and hiring managers across all brands to understand their talent needs and deliver customized recruitment solutions.
Build and maintain strong relationships with internal stakeholders to ensure alignment and continuous improvement in hiring practices.
Develop and execute innovative sourcing strategies, leveraging various channels to attract a diverse and qualified talent pool.
Implement and maintain an Application Tracking System (ATS) to track recruitment progresses, utilize metrics and analytics to track and report on the effectiveness of talent acquisition strategies and make data-driven improvements.
Work with HR & Training team to develop and execute onboarding programs for new hires to ensure seamless transition into the organization
Plan, manage and forecast recruitment budget and optimize resources allocation
Partner with the Employer Branding team to promote BreadTalk Group's employment brand and enhance visibility and attractiveness among potential candidates, especially for operational roles.
Regularly review and analyze market trends, competitor insights, and industry benchmarks to ensure a competitive approach to talent acquisition.
Job Requirements:
Minimum 8 years of experience in talent acquisition, with at least 3 years in a leadership role, ideally within the Food & Beverage, retail, or hospitality industries.
Bachelor's degree in Human Resources, Business Administration, or a related field.
Knowledge of local employment laws and regulations.
Experience working in a shared services or matrixed environment.
Proven experience managing high-volume recruitment for operational roles.
Strong understanding of sourcing channels, and recruitment technologies.
Excellent interpersonal and communication skills, with the ability to build relationships across various business units.
Data-driven and analytical mindset with experience using recruitment metrics and tools.
Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
