Your team
This role reports to Senior Director of Media/eCom and will lead a multi-disciplinary IT team.
How success looks like
- Drive Product Adoption, User Satisfaction and Business Value Creation
- Deliver Product Service Level and Support Experience
- Maintain Agility and Quality of Feature Releases
- Deliver Financial Forecast Accuracy and Compliance
Responsibilities of the role
We are seeking a talented and driven Senior IT Digital Product/Program Manager to join our team to own Digital products that drive efficiency and effectiveness of how we plan and execute media on ecommerce, digital, TV. Senior IT Product Manager is accountable for the ultimate success of the IT product! They create business value and meaningful digital disruption via understanding unmet business and users needs, setting the product strategy and roadmap, and leading the product development process with multi-functional teams to drive break-through IT capabilities with quality and agility. In addition, the individual will own the following areas:
- Expansion:
- Create and execute toolkit to expand product seamlessly to new country-retailer combinations.
- Partner with key business resources to determine and define adoption scope and objectives of medium to large projects, predict resources needed to reach objectives, and manage resources in an effective and efficient manner.
- Develop and manage a detailed project schedule for medium to large projects or multiple project stages.
- Provide project updates on a consistent basis to various stakeholders and the project board.
- Utilize industry and company best practices, techniques, and standards throughout entire project execution. Monitors progress adjusts as needed, and measures project performance to identify areas for improvement.
- Operations:
- Drive flawless operations across more than 150 country-retailer-category combinations.
- Deliver Product Service Level and Support Experience
- 3rd party governance
- Govern 3rd party IT service providers for performance & compliance.
- Assists to manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Business Value:
- Drive Product Adoption, User Satisfaction and Business Value Creation
- Deliver Financial Forecast Accuracy and Compliance
- Feature Upgrades:
- Adhere to IT policies including cybersecurity and privacy mandates.
- Maintain Agility and Quality of Feature Releases
Role Requirements
- Excellent communication skills. Ability to communicate technical concepts and translate it to business value.
- Experience in managing IT teams.
- Proficient in English
- 3+ Years of IT Product Management experience
- 3+ Years of experience in CPG Retail Execution
- Proven track records of business and user value creation via break-through IT capabilities
- Proven track records of leading multi-disciplinary IT development team to deliver IT capabilities in both in-house and outsourced setting.
- Proven mastery in Agile Software Development methodologies, such as Scrum, Kanban, Scaled Agile Framework
- Are adaptable and able to handle multiple priorities effectively, both independently and as part of a collaborative team
- A Bachelor or Master's Degree in Business/Management Information Systems, Computer/Systems/Industrial Engineering, Computer Science, Business Analytics, Data Science, Operations Research or Statistics.
About us
We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always, Ariel, Gillette, Head & Shoulders, Herbal Essences, Oral-B, Pampers, Pantene, Tampax and more. Our community includes operations in approximately 70 countries worldwide.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
