Job Description:
This role will be part of the Infrastructure Team that oversees the day-to-day enterprise network operations of the Firm and Cloud Tenant. He/she is responsible for maintaining and administering the Firm's corporate on-premises and Cloud networks, and mitigation relating to network security, business continuity planning, crisis management and compliance.
The candidate should possess a passion for data protection, proven information security experience, strong communication and organizational skills, and should be self-motivated and have an eye for details. This is a professional level position that requires strong technical and analytical skills. The position reports to the Infrastructure Manager.
This job description will be subject to periodic review and amendment in accordance with the needs of the Firm.
Key responsibilities:
- Responsible for all network related projects which involves planning, designing, procurement, developing, configuring and commissioning networks for regional offices and firm's multi-cloud network infrastructure.
- Provide network configuration and troubleshooting for all network physical devices such as routers, switches, wireless network and load balancers etc. across the regional offices and firm's multi-Cloud tenant.
- Maintain network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems for all regional offices and firm's multi-Cloud tenant.
- Review, maintain and enforce network security and compliance issues on all network solutions across regional offices and firm's multi-Cloud tenant.
- Collaborate with cross-functional teams to develop and implement network security policies and procedures.
- Perform daily health checks to ensure all services met SLA.
- Ensure network security and policies conform to the Firm's audit and risk compliance requirements.
- Conduct regular network assessments and audits to identify vulnerabilities and recommend improvements.
- Liaising with network carriers and external vendors to ensure services are met according to the Service Level Agreement.
- Perform Capacity planning and network documentation.
- Manage and maintain Data Center facilities, cleanliness and security (UPS, FM200, power, cooling and physical access).
- Provide level 2 24 x 7 support relating to all network issues.
- Keep abreast of new and emerging network technologies. Evaluate and recommend improvements whenever applicable, eg leveraging AI to optimize network operations, minimizing downtime.
Job Requirements:
- Possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology/Computer Engineering, or equivalent
- At least 5 years of working experience in the network field.
- Candidate should possess CCNA/CCNP and other relevant Network certifications or equivalent.
- Hands-on L2/L3 experience in supporting and troubleshooting in network and multi-cloud environment.
- Proficient in implementing and managing network devices such as Switches, Routers, Servers, Cables, Racks, Wireless network.
- Proficient in implementing and managing network routing protocols/technologies such as EIGRP, OSPF, BGP, IPV6, MPLS, QoS and network security.
- Prior experience with multi-cloud networking, computing and security will be an advantage.
- Exposure to network equipment (Cisco, Aruba, HP, Fortinet, F5, etc.) will be an added advantage.
- Candidate must have a good understanding of ITIL, including Service and Change Management
- Possess good analytical and troubleshooting skills in the area of troubleshooting and rectification.
- Good verbal, written communications skills, and a self-motivated team player, capable of working with minimal supervision.
