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| Job Description: | .Ensure contract compliance and meet or exceed KPIs. .Foster a culture of service excellence and continuous improvement .Monitor and update account processes and procedures .Collaborate with Site Lead to develop and execute strategic business plans .Maintain data integrity in management systems .Deliver contractual and ad-hoc reports punctually .Oversee contractor on/off boarding, induction and adherence to standards .Monitor planned preventive maintenance in line with regulations. .Supervise minor repairs and ensure timely, safe and budgeted service delivery. .Support engineering during planned or unplanned power shutdowns. .Uphold safety protocols and crisis management procedures .Manage financial targets, expenses and budgets including raising Change Requests. .Oversee supply chain delivery, ensuring service quality .Ensure accurate and timely financial reporting and billing .Manage staff performance, development and recruitment .Enforce compliance with Health, Safety, Environmental and Risk Management policies. .Report incidents and implement emergency escalation processes. .Cultivate teamwork, collaboration and personal development within the team. .Manage workload, resourcing and succession planning .Any other ad-hoc works assignment by the management. |
| Job Qualification: | .Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognized tertiary institute .At least 5 years of relevant experiences in facilities management and business development portfolios .Able to work independently with minimum supervision .Able to conduct market outreach and marketing .Proactive and independent .Dynamic and multi-tasking capabilities |
Role:SENIOR OPERATIONS MANAGER
Industry:Facility management
Function:Facilities Management
Job Type:Permanent Job
Date Posted: 30/10/2024
Job ID: 98693165
CBM Pte Ltd provides a full range of Integrated Facility Management (IFM) services like Engineering, Environmental, Security, Project Management, Managing Agent, Carpark Operation/Management, Training and FM Consultancy. Our organisation employs 2,100 highly-skilled staff who have the heart for everything that they do.We eliminate the anxiety of our clients, through our professional expertise and customised IFM solutions, to meet their unique needs, and act as a single point of contact to relieve them with their daily non-core operational issues.Being a customer-oriented organisation, we are driven to provide the best quality service to meet their expectations and to see them achieve their business'​ end-goal.
