Senior PR & Communications Manager

Who we are

Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.

Projects we have worked on include

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

ScamShield - Protects citizens from scams by detecting, blocking, and reporting scam SMSes and calls.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

Build for Good - a series of citizen engagement initiatives that brings passionate and skilled citizens together to contribute to public good via a month-long hackathon, 8-week accelerator and monthly community sessions.

An overview of other OGP products can be found on our website https://open.gov.sg

What you will do

The goal of the Marketing Team in OGP is to change the way the government communicates and engages with citizens to build public trust. In this role, you will work closely with the Marketing Team to achieve this goal and will report directly to the Head of Marketing.

Key responsibilities and duties:

• Initiate and execute PR campaign work to increase public awareness of OGP by demonstrating how our products, initiatives, and practices change how the government works and impact the lives of citizens
• Manage PR agency and government stakeholders to launch and run PR campaign effectively
• Work closely with our product teams to execute the update and revamp of our company website and OGP Report Card
• The long-term goal of OGP is not just to be a high-performing team itself, but to apply our success in transforming the Singapore Government as a whole into a modern, high-performing organisation. This role is not about passively keeping the team running well, but about proactively exploring, implementing, and propagating practices so that the Singapore Government becomes the best place where the best people can work on the most important problems.

Who we are looking for

Someone who has the following:

• At least 5 years of experience in public relations and marketing, with proven effectiveness in achieving key communication outcomes
• Proficiency in writing long-form and short-form content (e.g. media releases, blog posts, website updates, social media captions)
• Demonstrated ability to foster effective stakeholder relationships with government agencies and media outlets
• Strong track record of managing PR agency and vendors
• (Good to have) Experience in a PR agency working for government clients or in the tech industry