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The Oracle Cloud Infrastructure (OCI) Specialized Cloud Programs team plays a pivotal role in delivering large-scale cross-functional projects that impact our most strategic dedicated cloud customers!
As a Customer Delivery Manager Senior Principal Program Manager, you will be the single threaded owner collaborating with cross-functional partners to align customer priorities and driving end-to-end execution of complex region delivery projects.
The ideal candidate will be an extraordinarily strong communicator, both written and verbally, have a well-rounded customer engagement background, and come with a history of leading large-scale projects end-to-end.
Career Level - IC5
Responsibilities
Handle dedicated cloud customer relationships to ensure region delivery expectations are clear, communicated, and issues are resolved in a timely manner
Provide a single point of contact for customer leadership and project teams
Own work-back schedules, generating communications and presentations, and planning and coordinating meetings
Take large, complex projects and break them down into tasks, achievements, and deliverables
Implement, streamline, and coordinate organizational processes and procedures to optimize efficiency and productivity
Anticipate bottlenecks, handle issues, and negotiate tradeoffs to balance business needs and technical constraints to support customer success
Lead interactions with cross-functional teams consisting of Engineers, Product Managers and executive leadership
Provide executive status updates to stakeholders, both internally and externally, and call out issues as necessary
Ensure that all project documentation is complete, accurate, and complete for handoff to downstream processes that enable continued customer success
Preferred Qualifications
Eight (8+) or more years handling high visibility implementation projects and/or customer engagements
We are looking for skilled problem-solver and strategic problem solver who takes ownership
The ability to work autonomously, make high impact decisions, and judgement calls
Excellent communication and interpersonal skills, with the ability to effectively be a great partner with customers at all levels
Thrive in an innovative, ambiguous, and fast-paced environment
PMP, PgMP, or equivalent project management certification is a plus
Travel to customer site or local office up to 20%
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
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Disclaimer
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
