Overview and purpose of the position
Work closely with service leads and business stakeholders to identify roadmap of information technology (IT) solutions and enhancements. The individual will be responsible in one of the specialties: technical support to Radiography Information System (RIS) or Laboratory Information system (EPIC Beaker) in meeting business requirements. Staff with a keen aptitude in healthcare IT will be considered and appropriate training will be provided.
Main responsibilities:
- Work closely with Reporting Officer in the approval, acquisition and implementation of IT projects.
- Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
- Oversee the planning, directing, supervising, monitoring and coordinating of vendor and department operations, including assigning work activities, projects, evaluate work processes and procedures, preparing correspondences e.g. general and special reports.
- Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
- Ensure that the business-as-usual and in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders
Qualification Required and Area of Discipline
- Bachelor's Degree or diploma certificate in Computer Science, Software Engineering, Information Technology or other related technical disciplines.
- Degree or diploma holders of Radiography or Medical Laboratory Science with keen interest in IT are welcomed to apply
- Literacy in some Information technology disciplines such as fluency in Python and a systems language (Java, Scala, C++) and experience with Oracle database will be advantageous
- Prior working experience in healthcare industry is preferred but not compulsory
- Preferably 1-3 (Analyst) or 3-5 (Senior Analyst) years of relevant experience
- Strong analytical and problem-solving skills
- Willingness to learn new specialized IT software tools
- Excellent written and verbal communication skills
- Ability to work independently as well as in a team in a fast-paced environment
