Work with HOD to update policy, guidelines and setup processes, in the area of IT Application security, governance and risk management. Support IT Audit activities, as and when required.
Project manage vendors to design and implement IT Systems to support Business Units and their processes to comply to all IT security, development, deployment and change management guidelines.
Troubleshoot and resolve issues across the development, testing, and production environments
Implement and maintain logging, monitoring, and alerting systems.
Ensure security and compliance across all infrastructure and software deployments.
Manage vendors to ensure smooth and reliable operation of systems. Monitor system performance and availability, addressing any issues as they arise.
Support IT Helpdesk activities and manage Vendors on tracking of IT tickets raised.
Look for opportunities to automate repetitive tasks to increase efficiency and consistency.
Who are we looking for
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
Proven experience as a Senior Technology DevOps Engineer or in similar IT roles. Min 5 years experience.
Proven experience in administering and supporting ERP System (Synergix preferred), HR System, MS Sharepoint and Corporate Website. Min 2 years experience.
1-2 years of experience in project management. PMI certified or experience in Agile project methodology is good to have.
Min 3 years experience in managing and negotiation with vendors/contractors for cost-effective and innovative IT solutions, including monitoring of SLA and IT helpdesk activities.
Knowledge of cloud platforms (AWS, Azure).
Strong process automation and scripting skills (Python, C++, RPA Tools etc.).
Excellent analytical, problem-solving and troubleshooting skills.
Excellent interpersonal communication and collaboration abilities.