Daily routine checks and maintenance of the following:
General office areas
Meeting rooms
Workstations
Mail collection
Cabinets
Toilets
Enforcement of clean desk policy
Management of office supplies:
Stationery
Copiers & printers
Confidential document box
VC/AV system
Telephone line and cables
Office keys
Management of bistro machine & supplies:
Coffee machine
Water dispenser
Cups & cutlery
Paper towels
Fridge
Pump servicing (sink)
Oversee and manage lockers arrangements and users lists;
Work closely with housekeeping to ensure proper workplace hygiene is observed (meeting spaces, work points, safety, power saving, etiquette, noise level); and
Lost & Found management.
Reception / Hospitality Services
Answer all incoming calls and handle inquiries whenever possible;
Provides prompt response to guest/clients request (no longer than 24hours);
Introduction of space and ushering of guests to their respective event spots
Monitoring visitor/space logbook;
Maintenance of key contact lists;
Ensure signages are constantly being updated;
Sorting and handing out mails; and
Constantly gather feedback from users to see how we can further improve our space offerings.
Provide Elevated Human Experience To User For Conference Suite
Create a premium, welcoming and hospitable experience for conference suite Guest
Foster a sense of community and create happiness for their guest
Anticipate client needs through observation to create memorable experiences
Execute premium service standards and readiness to meet expectation
In-dept. knowledge of Wine, Spirts & Beverage
Sound like you To apply, you need to be a:
Minimum 3 years proven work experience in a customer service capacity;
Able to work independently and as part of a team;
Ability to identify and track relevant community KPIs;
Proficient in Microsoft applications;
Customer service oriented with good verbal communication skills;
Attention to detail and a pleasant personality; and
Able to work overtime (OT) during event periods where required.
