Welcome and orientate visitors/patients upon arrival at the lobby.
Assist visitors/patients with online pre-registration and checking in at the self-help kiosks and entry gantries, as well as checking out at the exit gantries.
Ensure crowd control and proper queue management at the self-help kiosks and monitor human traffic flow at the entry gantries, to avoid tailgating instances.
Assist visitors/patients with way-finding around the hospital premises.
Ensure that cleanliness, safety and conditions of equipment used at waiting area, self-help kiosks and gantries are well maintained and functioning
Handling of enquiries or feedback from the visitors/patients
Conduct checks of the waiting area and toilets at L1 ensuring that they are clean and their amenities are well stocked, maintained and in working condition.
Welcome and orientate public upon arrival at sheltered car porch / lobby.
