Job description:
- As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
- Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
- You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
- Oversee the day-to-day operations of the service delivery team.
- Ensure timely delivery of services and maintain high levels of customer satisfaction.
- Manage the team's performance and provide guidance and support as needed.
- Collaborate with other teams to ensure seamless integration of service delivery solutions
Mandatory skillset:
- Communication Skill
- Troubleshooting and Analysis Skill
- Manage a team of 5 people before
Next Step:
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
- Simply click on Apply here to drop your resume or email at [Confidential Information]
- All shortlisted candidates will be contacted.
Saghana Sithara | Registration Number: R1550224
