Service Engineer

Early Applicant

Exp: 2-5 Years

3,000 - 4,000 SGD/m

Job Description

Job Description:

Responsible for commissioning of AGV (autonomous guided vehicles) at customer sites which includes on-site user acceptance tests Responsible for providing high level troubleshooting to resolve issues that are beyond the capabilities of our first level support services from field technicians
In charge of ensuring performance and reliability of company's fleet of AGVs, network and customer site infrastructure.
In charge of providing on pre-sales technical assessments and maintaining up-to-date records of AGV and site configurations
Responsible for monitoring the health and operations of the company's fleet of AGVs and proactively engage to resolve faults before they impact customer operations.
Taking charge of responding and providing technical guidance to customers regarding operational issues, software updates and general maintenance
In charge of contributing to the development of instrumentation and automation for monitoring, detection, and self-healing of failures as well as creation of user manuals, customer guides, FAQs, application notes and best practices.

Job Requirement:

Minimum Diploma in Engineering or relevant
Minimum 3 years of working experience in
Experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting
Experience with firewalls, VPN and network security technologies