Provide technical support to clients sites and achieve the service specification requirements.
Perform on-site installation, parts overhaul, preventive maintenance, modifications and repair works on equipment.
Serves as company point of contact with customer on administrative and technical matters.
Responds to customers complaints, provides time to solutions to resolve customers issues and provide the documentation/reports.
Monitors the performance of the product, provide regular update report and feedback on customer's service requests.
Requirements
Diploma/Degree in Electrical / Mechatronics Engineering with 2 years of experience in servicing/maintaining Semiconductor equipments.
Experience in a cleanroom environment.
Good analytical skills, problem-solving skills, and communication skills.
Travel to customer sites, performing OT / Standby duty as the nature of the scopes.
GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960
This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd's PDPA and e2i's PDPA.