Service Manager
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Local Division Manager
Your role and responsibilities
Your role and responsibilities: In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of Service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity. The work model for the role is: Hybrid #Hybrid This role is contributing to the Robotics & Discrete Automation in Singapore. You will be mainly accountable for: Creating and driving implementation of service strategy as a member of the management team. Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses. Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.). Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction. Our team dynamics You will join a dynamic team, where you will be able to thrive. This position reports to: Local Division Manager
Qualifications for the role
Degree/Diploma in Mechatronics/Electrical Engineering or related discipline
You have at least 5 years of experience in Service industry
You have experience in managing a team
You are customer oriented and passionate about Robotics
You possess a valid Class 3 driving license
Benefits
Life insurance
Flexible work practices
Accident insurance
Paid Parental leave (gender neutral)
Sick pay
More about us
ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the worlds leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. We value people from different backgrounds. Could this be your story Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
