Service Operations Executive

The Services Operations Executive must be spiritually matured, vibrant, and has a deep love for Jesus Christ. He is responsible for the smooth and effective execution of the churchs weekly worship services in all her worship venues, as well as any other church-wide special services as assigned to the service operations team. He will be reporting to the Service Operations Manager.

Roles and Responsibilities:

Provide assistance to the Service Operations Manager to ensure smooth execution and operations of the services and events
Coordinating, facilitating, and administrating all aspects of service operations to ensure the smooth and effective execution of the weekly worship services and any other church-wide special services
Providing general administrative support to the department including, but not limiting to attending and coordinating interdepartmental coordination meetings, periodical reporting, managing projects, preparing reports and minutes of meetings
Operating service operations related equipment and systems including, but not limiting to Planning Center Online, ProPresenter and Riedel Communications System
Liaising, coordinating, communicating, collaborating and partnership with various stakeholders including, but not limiting to volunteers and vendors to ensure all service operational needs are met in a timely and effective manner
Leading, serving, or supporting the Churchs ministries and their associated activities in addition to the departmental responsibilities
Participating in ad-hoc activities such as projects, committees, and events, etc.
Providing administrative support to associated events and programmes of other departments and ministries (where applicable)
Performing any other primary, secondary and general duties as and when assigned

Skills and Qualifications:

Preferably a minimum Diploma or Degree qualification
Minimum 3 years of relevant operations management experience
A keen eye for detail in planning and coordination.
Able to calmly respond, handle and resolve operational issues and incidents
Strong interpersonal and volunteer management skills
Strong leadership and people management skills