SERVICE & SPARE PARTS ASSISTANT

Responsibilities

• Maintain accurate and up-to-date records of invoices and customer transactions.
• Place orders from the factories
• Process orders efficiently
• Provide excellent customer service by responding promptly to inquiries and resolving issues.
• Monitor and update inventory levels to ensure accurate stock availability.
• Assist with other administrative tasks as needed.

Qualifications

• Strong organizational and time management skills.
• Proficiency in basic computer skills, including Microsoft Office Suite.
• Excellent attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Previous experience in bookkeeping or administrative roles is preferred
• Excellent communication and customer service skills.
• Proficiency in Mandarin Chinese and English will be an added advantage(as need to liaise with mechanician in/from China).
• Ability to handle and resolve customer complaints effectively.
• Positive attitude and proactive approach to problem-solving.
• N/O Level and above
• Mon-Fri 0830-1700
• basic+variable bonus