SERVICE STAFF .RETENTION BONUS $500

Position Purpose

. Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

. Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

. Restaurant Operations

. Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

. Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

. Provide service to customers

. Execute proper cash management

. Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

. Address customers complaints in accordance to guidelines and to escalate issues to supervisors when necessary

. Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

. Comply with SOP and safety requirements

. Ensure quality of food is up to the prescribed standard

. Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

. Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

. Perform as a reliable team member and communicate clearly and audibly