Join our team to be the one introducing the first Twist & Buckle store to Singapore! We are seeking a Churros Specialist to manage the daily operations of our first store, with possibilities of growing with with the award-winning brand here. This role is ideal for someone passionate about food and beverage service who enjoys a dynamic, customer-focused environment.
Job description
- Operations Management: Oversee the day-to-day operations of the shop, ensuring efficient workflow and high-quality service.
- Churros Preparation & Presentation: Although prior experience in churro making is not required (training will be provided), you should be adept at following standard recipes and presentation techniques to ensure product consistency.
- Customer Service: Engage with customers, ensuring satisfaction with both service and product. Handle queries and feedback promptly and professionally.
- POS Management: Operate and manage the point of sale (POS) system for order processing and sales tracking.
- Food Safety and Cleanliness: Maintain standards of cleanliness and hygiene.
- Inventory Management: Monitor inventory levels, order supplies as needed.
- Staff Rostering: Schedule and manage staff shifts effectively.
- Training and Development: Train new employees on shop procedures, churro-making techniques, customer service standards, and safety protocols.
- Opening and Closing Duties: Responsible for opening and closing procedures, including cash handling, MEP for the day.
Qualifications:
- Proven experience in the food and beverage industry, with a strong understanding of operational dynamics.
- Experience with POS systems and basic financial transactions.
- Strong leadership skills and the ability to manage and motivate a team.
- Excellent communication and interpersonal skills.
- Commitment to outstanding customer service.
- Ability to stand for extended periods and lift up to 30Kgs.
- Flexibility to work weekends, holidays, as required.
Benefits:
- Salary.
- Opportunities for professional growth and training.
- Be part of a unique business venture with a potential for expansion.
Come chat with us to learn more! We are a small and dynamic team, and we are excited to hear from like-minded individuals.
Job Types: Full-time, Permanent
Pay: $3,
- 00 - $4,000.00 per month
Benefits: - Flexible schedule
Food allowance Professional development
Schedule:
Supplemental pay types:
* Commission pay
Work Location: In person
Expected Start Date: 15/08/2024