Site Reliability Engineer (SMGG)Key Responsibilities:
Provide timely and effective technical support for application-related incidentsand service requests. Troubleshoot and resolve application issues, both independently and incollaboration with development teams.
Monitor application performance, identify bottlenecks, and implementperformance enhancements. Conduct root cause analysis for recurring issues and implement preventivemeasures.
Collaborate with internal stakeholders to gather requirements and providerecommendations for application improvements. Maintain documentation related to application configurations, troubleshootingprocedures, and known issues.
Participate in application deployment and release management activities. Stay updated with industry trends and emerging technologies to drive continuousimprovement in application support processes.
Support UAT and Interface TestingRequirements: Minimum 3 years relevant experience Strong technical knowledge and experience in supporting enterprise-levelapplications.
Proficiency in troubleshooting application issues, performing log analysis, andusing monitoring tools. Experience with databases and SQL query language.
Familiarity with software development life cycle (SDLC) and ITIL principles. Excellent problem-solving and analytical skills.
Effective communication and collaboration abilities. Ability to work under pressure and prioritize tasks in a fast-paced environment.
Occasionally required to work late hours (to support application deployment) andweekends (to support UAT)Preferred Skillset Java can read
Oracle Database MySQL Database
Jira Excel
Hosting Platform, include but not limited to, Tomcat, JBoss, IBM Websphere/Weblogic)Job Type: Full-time
Pay: $5,
- 00 - $7,000.00 per month
Work Location: In person
