Site Reliability Engineer

Join the ride at SWAT Mobility! We are on a mission to revolutionize how the world moves!

SWAT started with the dream that the future of transport was Autonomous, On Demand with speed like a taxi and priced like a bus. Our vision was to be the central command system to optimise and orchestrate the movement of entire cities.

The patented algorithm we developed solves an academic problem (researched since the 1980s) called the pickup and delivery with time windows - in layman terms: how do you move the most number of objects (people or parcels), using the least number of vehicles, in the shortest time or distance possible. We are ranked at the top of global benchmarks and also are the number provider of on demand ride-pooling technology in South East Asia. Many large corporations from different industries such as shipping, logistics, airline, pharmaceutical, utilities, banking, property development and public transport use our technology to improve employee commute convenience and happiness and save costs. It's also greener, more sustainable.

We are an AI SaaS high growth tech startup, operating in 7 countries. Our customers are governments, public transport operators or large companies with challenging employee commute needs.

Come join our vibrant team if you also have the ambition to make a big impact in making the world move more sustainably. There is so much more we want to do and it will be a great place for you to learn and grow with the company.

Responsibilities

• Build CI/CD automation with GitLab
• Develop and maintain an in-depth understanding of the applications, systems and databases architecture
• Handle outages, provide resolution and root cause analysis, including post-mortem description, protocol of the resolution and further mitigation/prevention actions
• Configure and improve monitoring systems to provide swift responses to critical alerts to prevent outages
• Work in contact with other teams across the company to ensure smooth and documented changes to all environments
• Write your technical docs or implementation proposals, mentor and improve the overall performance of the service

Requirements

• BSc in Computer Science, Computer Engineering or equivalent.
• 1+ years of experience with provisioning cloud infrastructure and services with Terraform
• 2+ years of experience in SaaS Ops/Tech Ops/Infrastructure Ops/DevOps
• 2+ years proven track record in administration: Docker, Kubernetes
• 2+ years of experience with GitLab, Jenkins, CI/CD, infrastructure as code
• Experienced with monitoring tools such as Prometheus, Grafana, CloudWatch, PagerDuty
• Good communication skills and logical thinking