At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes. We are passionate about making a positive impact in the world, and we're looking for a highly skilled and experienced presales
Solution Consultant to join our dynamic team.
Summary
Armor is seeking a highly capable individual who possesses the technical knowledge and customer-centricity to guide companies towards enhanced resilience and protection utilizing Armor solutions.
In this role, you'll be responsible for engaging with sales prospects and current customers as a technical expert, understanding their pain through intelligent conversations, curiosity and empathy for their situation. You'll analyze customer requirements and understand their use cases and desired outcomes. You'll craft Armor solutions and services that meet their needs and develop actionable plans and strategies to achieve their use cases. You'll then support your customers through onboarding to ensure that their solution is properly implemented and the promised outcomes are achieved.
Essential Duties And Responsibilities
(Additional duties may be assigned as required.)
- Be a thought leader within the company and the industry, helping bring and expert and future forward focus to our customers.
- Provide technical leadership on security, compliance, and risk management with a focus on Microsoft security solutions, particularly Microsoft Sentinel.
- Support the sales process by demonstrating the value of Armor products and services to achieve technical wins.
- Architect a modern, effective, and appropriate solution for customers utilizing an optimal combination of Microsoft security products and Armor solutions and services, such as MDR and Armor Enterprise Cloud.
- Provide opinionated responses to customers and help guide them towards the correct solution when they express technical wishes that will not achieve their desired outcomes.
- Document solutions and their advantages within RFP responses, proposals, SOWs or other documentation as required.
- Act as a technical expert and partner with Armor prospects and customers to help them understand how Armor can deliver their desired outcomes and why Armor's solution is superior to our competitors.
- Provide thought leadership by representing Armor in community engagement at industry conferences, webinars, executive briefings, and other events as applicable
- Act as a SME internally, with customers, and with Microsoft sellers and partner staff.
- Provide active feedback and recommendations from the field to Armor leadership on solutions to improve Armor service offerings and overall service levels and customer engagement.
- Develop technical enablement in the form of workshops including materials, demos, and product/service integration when appropriate
- Stay current with the latest developments in Microsoft security and infrastructure as well as industry best practices.
- Mentor and guide peers, team members, and junior consultants as required.
REQUIRED SKILLS
- Expertise in endpoint, on prem, and cloud computing concepts, security features, and reference architectures Microsoft technologies.
- Demonstrated expertise and throughout knowledge concerning SIEM, SOAR, and EDR with a particular focus on Microsoft Sentinel and Defender solutions.
- Experience in working closely with Sales, Product, and ops teams to achieve optimal customer outcomes.
- Proven experience in a sales engineering, solution consulting, or other customer facing roles. Experience doing so at an MDR company a plus.
- Strong understanding of modern security best practices and the ability to build solutions based on customer requirements.
- Strong presales skills including the ability to develop SOWs and proposals.
- Excellent communication and presentation skills.
- Excellence in a goal-oriented working environment where interactivity and teamworkarea focus.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Flexibility in working with clients of various sizes both in-person and remotely.
- Excellent organizational and communication skills.
- Travel may be required up to 20%
Solution Consultant Or Sales Engineering Experience Required
- 7+ years of security or technology experience with strong knowledge of cloud security
- 5+ years of Security, Sales Engineering; or Solution Consulting experience required.
- 3+ years experience with Microsoft security solutions including, but not limited to Microsoft Sentinel and Defender.
- Relevant Microsoft Security Certification; or must achieve Certs within 6 months.
- Bachelor'sdegree or related work experience.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment may be in either an office setting, at the company's data center, at a client location or at an industry trade event.
Equal Opportunity Employer - It is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.
