Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.
Our customers span industries and geographical regions and our focus is to engage in the dynamics of our customers vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 6,500 employees in modernising key digital pillars data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.
We are the advocates for our customers for some of the world's leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.
The Logicalis Group has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.3 billion.
Role Description:
- Lead customer project delivery engagements by providing design and solution consultancy for large scale solutions and complex issues, related to data centre networking & security
- Consult and work with customers to plan, design, install, configure, integrate and/or optimize the solution & services to accelerate business outcomes.
- Translate business requirements into data centre networking solution design. Drives customer technology transitions, influencing solution architectures and services.
- Participate in services presales activities which include helping create statement of work, scoping of efforts, propose right services & solutions, articulate the value and expertise of the Logicalis professional services as part of a comprehensive outcome-based solution.
- Conceptualize (Customer Requirements Document), plan (Implementation Strategy Plan), design (High & Low Level Design) and advise cross-functional teams across multiple technical, operational and enterprise architecture domains.
- Provides leadership capabilities and insight for creation and sharing of best practices to improve service quality and efficiency.
- Provides technical expertise and escalation support in resolving technical problems within the professional services team
- Mentor and develop junior network engineers
- Create and deliver training and/or mentorship programs for technical resources within the professional services organization.
- Partner with the presales team to improve the quality and accuracy of the Scope of Work and cost estimates
Requirements:
- Degree in Computing or Engineering discipline . CCIE (Routing & Switching) and/or CCIE (Data Centre) . At least 10 years experience in project deployment for complex network infrastructure for data centre/cloud and campus, including at least 3 years in a solution architect role
- Advanced knowledge of Software Delivered Data Centres in general and Software Delivered Networks in particular.
- Should have acumen for emerging technologies in the networking world.
- Advanced skills about data centre networks and protocols (Unicast, Multicast, Anycast).
- Advanced skills in network protocols: IP, TCP, UDP, and other common protocols.
- Advanced skills in network routing protocols: IGP and EGP like OSPF, IS-IS, BGP and others.
- Advanced skills in Ethernet fabric technologies: Fabric Path, Cisco ACI and EVPN VXLAN
- Advanced skills in software defined networks especially for Cisco ACI and/or VMware NSX-T/V
- Advanced skills on how to implement network protocols within a Cisco Nexus network.
- Advanced skills in analyze network problems via wireshark or any other tool set.
- Advanced skills in network services like IPAM, DNS, SMTP, NTP, Load Balancing and others.
- Advanced skills in how to integration various systems inside a data centre
- Advanced skills in designing, implementing & migrating data centre firewalls/IPS/IDS
- Intermediate skills in project management (waterfall & agile) and supplier management.
- Basic skills in physical cable management systems, optics, fibres and data centre facility.
- Basic skills in data centre facility architectures and setups
- Customer satisfaction is your focus and accordingly you have a strong service mentality
- Flexibility and willingness to learn new technologies, scale quickly and adapt situationally to different requirements
- Excellent analytical skills and problem solver mentality
- Creative thinking in designing and implementing service improvements
- Deep experience in customer handling and stakeholder management.
- Ability to handle escalations, be a trusted advisor for the customer and work closely with customers in defining solutions
By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf
