Solution Manager

Key Responsibilities:

• Technical Pre-Sales Support: Collaborate with the sales team to identify client needs, understand requirements, and provide technical support during the sales process.
• Solution Design: Analyze client requirements, develop and propose tailored technical solutions that align with their business goals, and demonstrate the features and value proposition of our products/services.
• Product Demos & Presentations: Deliver high-quality product demonstrations and presentations to prospective customers, both onsite and remotely, highlighting the technical capabilities and value of the solution.
• Customer Consultations: Engage with clients to gather technical requirements, understand their business processes, and propose the best use of our technologies.
• Proof of Concept (POC): Lead the development and execution of Proof of Concept (POC) scenarios to prove the feasibility of proposed solutions in the client environment.
• Proposal Development: Assist in the creation of proposals and solution documentation, ensuring the proposed architecture meets customer expectations.
• Technical Liaison: Serve as a technical advisor and collaborate with internal product and engineering teams to influence product roadmaps and ensure alignment with customer needs.
• Training and Support: Provide post-sale technical support, training, and guidance to customers to ensure successful implementation and adoption of solutions.
• Feedback Loop: Collect feedback from clients to relay to product development teams to help improve offerings based on real-world use cases.

Qualifications:

• Bachelor's degree
• Min. 3 years of experience in solution management or a related role.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to manage multiple projects simultaneously.