SOP Operation Assistant Manager

Assisting sentior manager on overseeing and support the operations to ensure profitability and overall user experience. These professionals work in conjunction with operations managers.

. Ensuring staff turn ups

. Recruiting , induction and mentoring of new staff members

. Scheduling shifts

. Resolving customer's questions and grievances in a professional manner

. Conducting payroll activities in an accurate and timely manner

. Ensuring that the restaurant adheres to pertinent health and safety regulations

. Purcahsing new equipments in case of mechanical failure

. Sourcing better deals on all resources and equipments that warrant replacing or replenishment.

. Create processes for staff to adhere to ensure comply with internal standards