Spa Manager

Roles and Responsibilities:

. Branch Manager must be equipped and proven with past full time hands-on work experience as both a spa therapist and front desk reception to train and manage the team.

. Must possess full spectrum of work experience as a spa front desk and as a spa therapist and to commence work immediately without training to plan and execute the daily operations of the spa

. Proven record of achieving sales target as a spa therapist and ideally been the top sales of the branch

. Educational qualification is not critical and must be conversant in English and other languages

. Relevant certificate as a spa therapist with ready hands-on experience to train new therapists on the massage techniques

. Able to work on weekdays and all weekends (both Sat & Sun), from 1.30pm to 10.30pm and including 1 hour break

. Perform supervision to ensure that all services offered at the Spa are carried out with utmost professionalism, effectiveness and courtesy.

. Manage daily operations of the spa and meeting overall sales target

. Train, evaluate and motivate staff to meet sales target and provide excellent customer service

. Plan and provide monthly job rooster for the therapists and front desk receptions

. Able to have strong human resource network to identify, conduct interviews and recruit front desk receptions and therapists

. Assist the Director to setup new branches

. Spearhead Spa marketing strategies and executions

. Possess digital marketing skills including strong social media applications

. Plan and conduct mystery customer evaluation

. Cheerful and passionate at work

. Strong customer service skills

. Must be able to articulate well with management

. Able to work in any locations in Singapore