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Performing different types of massages, beauty treatments, and wellness therapies.
. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
. Communicating with guests during massages to adjust massage techniques as required.
. Resolving guest complaints and reporting any accidents to the supervisor.
. Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
. Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
. Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
. Enquiring about guests medical conditions and allergies before providing spa services.
Role:Other Customer Service/Call Center
Industry:Other
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
Date Posted: 05/11/2024
Job ID: 99203941