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JOB SCOPE:
. Provide consistent professional spa massage (either foot or body) in accordance with spa standards.
. Professionally advise customers on the benefits of the treatments performed.
. Be sensitive to each customer's comfort level and service needs.
. Ensure guest comfort during the treatment by monitoring room temperature, lighting, and music level.
. Enquiring about guests medical conditions and allergies before providing spa services.
. Setting up spa and work stations, responsible for the maintenance of cleanliness and neatness of the spa facilities.
. Handle customer queries and concerns efficiently and politely.
. Resolving guest complaints and reporting any accidents to the supervisor.
JOB REQUIREMENTS:
Role:Other Customer Service/Call Center, Other Roles
Industry:Other
Function:Customer Service/Call Centre/BPO, Others
Job Type:Permanent Job
Date Posted: 09/07/2024
Job ID: 84060967