Sr Business Process Analyst
Experience Level: Individual Contributor
Job Type: Full-Time
Location:
Singapore - Singapore, SG
Requisition ID: 7834
Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers most complex technical challenges. Qorvo serves diverse high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Visit www.qorvo.com to learn how our diverse and innovative team is helping connect, protect and power our planet.
Job Description:
The Customer Care and Demand Fulfillment BPA helps to support, develop and/or re-engineer processes under the direction of the Customer Care and Demand Fulfillment Enablement Team. This role requires candidate to scope problems, provide ideas and/or solutions to support a lean working environment within Qorvos Order to Cash and Demand Forecasting workstreams. The CCDF BPA also supports critical Master Data (Customer, Pricing, etc.) as well as resolves issues for Inside Sales, Demand Management and CCDF Reporting, either through direct support or trouble-shooting methods. Daily responsibilities vary as this role supports a complex and rapidly changing business environment.
Typical responsibilities:
Considered knowledgeable in various aspects of SAP ERP system to support the OTC Workstream
Master Data, interfaces, reports, transactions to support Inside Sales, Finance, Credit, etc.
Considered knowledgeable in various aspects of Demand Forecasting to support the SOP Process flow
Liaison between Qorvo IT and internal/external customers to support and improve our OTC processes
Manages projects of varying complexity within the OTC WS
Creates detailed Business Requirement Document/User Stories based on internal/external customer request
Creates Test Plans designed to ensure rigor and stability of released processes
Supports and/or coordinates User Acceptance Testing
Provides documentation and/or training materials to support the process
Presents ideas or findings to Qorvo peers and management, sometimes including external customers
Trains peers and associates as needed to foster cross-organization learning
Performs complex data analyses using queries, reports, other forms of data mining tools to understand trends and/or solve problems through root-cause analyses
Participates or leads cross-functional teams, using lean principles (A3, 8S, etc.) to resolve problems within OTC
Heavy involvement or leadership of M&A activities, particularly around SAP/ERP integration
Other experience and qualities
Ability to articulate the big picture while often living in the details
Proven experience or SME in large-scale ERP systems, preferably SAP.
Proven knowledge of lean practices, lean certification
Excellent interpersonal and communication skills
Proficient in Microsoft tools (PP, Excel)
Low code software (Mendix, Appian)
Education:
Bachelors degree in business or equvalent with at least 5 years of relevant experience
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MAKE A DIFFERENCE AT QORVO
We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.
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