Family Group: Administration
Support the GCCIO and Group Clinical Informatics (GCI) in the implementation and adoption of clinical information systems, governance and processes that facilitate the optimal delivery of patient care and the conduct of research.
Programme Management/Delivery
Be involved in programme management work areas including but not limited to
conducting requirements analysis, functional testing, system implementation,
user/trainer training and coordinating with appointed IT partners
for on-going support to NHG users.
Engage internal/external stakeholders regularly to understand day to day
operations, business needs and system needs from each Next Generation
Electronic Medical Records (NGEMR) Functional Groups perspective.
This may include developing and maintaining the training programs & change
management materials for various user stakeholders and applicable NGEMR
application(s), and following up with trainees after class for additional
support.
Track programme status, deliverables, timeline and training status throughout
the overall programme progress against committed goals with the Functional Groups.
Establish programme governance by defining and monitoring a management framework
that enables the Functional Group members in making decisions.
Provide administrative and secretariat support for project and workgroup meetings.
Process Engineering
Identify and implement process improvements primarily within Functional Groups
and/or respective programmes. Processes include business processes and programme
delivery processes. To maintain policy and procedure, where applicable, such as
training administration procedures.
Identify opportunities for continuous process improvement.
Product Value Creation
Assist in drafting product blueprint and conduct periodic product review with
the Functional Groups.
Guide workflow design, complete some content build and testing of the system.
Explore new technology and its relevance to the businesses. Facilitate & guide
market scan, survey and study.
Others
Other duties directed by GCCIO and the office of Group Clinical Informatics
