Family Group: Administration
Key Responsibilities
Work Injury Compensation Claims
Handles the full cycle of Work Injury Claims
Liaise with both internal (staff, supervisor) and external stakeholders (insurance, MOM, clinics) for case assessment
Ensure timely and accurate submission and resolution of claims while adhering to company policies and regulatory requirements
Administer WICA related medical bills, leave and salary information
Compile quarterly work injury statistics
Government Paid Leave
Support on government paid leave submission
Generate report to identify eligible cases for claim submission
Monitor reimbursement notification received and be accountable to update the amount in the Leave system
Assist employees with inquiries related to paid leave eligibility.
Employee Benefits Administration
Administer employee benefits programs
Process benefits enrollments, changes, and terminations accurately and in a timely manner
File applicable inpatient claims with insurance company
Work with relevant parties on claims/medical billing matters
Assist employees with inquiries related to Flexibles
Assists with ad hoc administration of human resources operations.
JOB REQUIREMENTS
Education/Training/Experience
Diploma with at least 3 years of relevant experience
Experience in handling full cycle of Work Injury Claims based on WICA regulation
Experience in Government Paid Leave claim administration
Experience in Employee Benefits Administration and Success Factor will be an added advantage
Proficient in Microsoft Excel
Personal Attributes
Good analytical skills, process oriented, attention to details
Possess excellent Interpersonal and Communication skills
If you're passionate about HR Shared Services, we'd love to hear from you!
