Position:Store Manager at Fashion Retail Company
Job Type:Full time
Monthly Salary:$5,500 $8,000
[Job Summary]
The Store Manager is responsible for to support the Retail manager in the overall performance and management of the retail store, ensuring it operates smoothly, achieves its sales targets, and provides excellent customer service.
[Job Responsibilities]
Store Operations:
- Oversee day-to-day store operations, including opening and closing procedures, cash management, and inventory control.
- Ensure the store is clean, well-maintained, and visually appealing to customers.
- Monitor and maintain appropriate stock levels to meet customer demand.
- Implement loss prevention measures to minimize theft and inventory shrinkage.
Sales and Customer Service:
- Set sales targets and goals for the store and motivate the sales team to achieve them.
- Train, coach, and supervise sales Associates/Client and Fashion Advisor to provide excellent customer service.
- Address customer inquiries and resolve complaints or issues promptly and professionally.
- Utilize sales and promotional strategies to boost sales and meet revenue targets.
Staff Management:
- Recruit and hire new staff alongside with HR
- Train new employees
- Create work schedules and ensure adequate staffing levels.
- Conduct performance evaluations and provide constructive feedback to employees.
- Handle disciplinary actions or terminations when necessary with HR
Inventory Management:
- Track and manage inventory levels to avoid overstock or understock situations.
- Implement inventory control and merchandising strategies to optimize sales.
- Coordinate with suppliers/internal stakeholders for stock replenishment and negotiate pricing when necessary.
Visual Merchandising:
- Plan and execute store layout and product displays to attract customers.
- Ensure that the store is aesthetically pleasing and products are well-organized.
Compliance and Reporting:
- Ensure the store complies with all relevant regulations and safety standards.
- Maintain accurate records of sales, inventory, and other operational data.
- Generate and submit reports to upper management as required.
Marketing and Promotion:
- Collaborate with marketing teams to implement marketing and advertising campaigns.
- Participate in local community events and promotions to increase store visibility.
[Requirements]
- At least 4 years of relevant experience in retail/luxury retail industry
- Bachelor's degree in business, retail management, or a related field
- Proven experience in retail management or a similar role
- Strong leadership and interpersonal skills
- Excellent communication and customer service abilities
- Knowledge of retail software and point-of-sale systems
- Financial acumen and budget management skills
Please note that due to the high volume of applications, only shortlisted candidates will be contacted.
About World Mode Singapore (Recruitment Agency):
At World Mode Singapore, our mission is to match you with your dream job. As a subsidiary of World Mode Holdings Global, we work with clients throughout the APAC region. With our Recruitment solutions and training solutions in Singapore, we are dedicated to helping individuals like you find rewarding employment opportunities in the retail industry. We continue to provide world-class services through strategic recruiting and training of retail professionals while promoting and elevating the retail industry.
Visit our website (https://worldmodesg.com/) to learn more about our services.
