JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Strategic Sourcing and Vendor Relations Director
What this job involves:
Strategic Procurement Planning and Execution:
Developing and implementing a procurement strategy aligned with the Client and JLL goals and objectives.
Evaluating market trends, supply chain risks, and identifying cost-saving opportunities. Collaborate with JLL Sourcing and Procurement (S&P).
Collaborating with country teams to understand their procurement requirements and align procurement strategies accordingly.
Develop and execute Account Procurement Plan, including Country RFP, RFQs on a timely basis to achieve savings target and as a contingent to contract management to ensure contract renewals are done on time
Support country in Ad hoc sourcing activities, lead the Sourcing activity as required.
Compliance with the JLL and Client MSA Procurement Exhibits
Supplier Management:
Building and maintaining relationships with key suppliers, negotiating contracts, and supporting the Vendor Management Program in managing vendor performance.
Create policies and procedures and standards to govern / assess vendor performance, achieve statutory and regulatory compliance and JLL and Account compliance.
Lead Supplier Performance Management process to drive performance and maintain pipeline of value delivery. Together with the Country Lead, ensure that a Performance Improvement Plan is in place and tracked
Conducting supplier evaluations, audits, and assessments to ensure compliance with quality, delivery, and cost targets.
Identifying potential new suppliers, conducting due diligence, and managing supplier onboarding processes.
Increase diverse vendor spend and count in all countries. Collaborate with JLL S&P in countries to create a strategy on countries where diverse vendors are scarce.
Support initiatives and efforts to manage supplier relationships including administrative and operational activities and issues.
Interacting with vendors to understand their capabilities and competency and help them to align to JLL expectations. Develop them towards becoming preferred partners/Strategic Alliance Partners.
Increase sustainable vendor based across APAC and major countries/cities
Issue resolution on vendor performance issues
Procurement Process Optimization:
Developing and maintaining procurement policies, procedures, and guidelines to ensure compliance with legal and regulatory requirements. Continuous review and update of Procurement Playbook
Implementing best practices to streamline procurement processes, reduce cycle times, and drive efficiency.
Implementing digital procurement tools and technologies to automate processes, improve data analytics, and enhance decision-making.
Recommend continuous quality improvement practices and implement industry best practice, leverage data to drive best practice across the account
Cost Management:
Identifying cost-saving opportunities through negotiations, strategic sourcing, and supplier optimization.
Conducting market analysis and benchmarking studies to ensure competitive pricing and value for money.
Monitoring and analyzing procurement spend, implementing cost control measures, and providing regular reports as agreed with stakeholders.
Deliver Sourcing target as per MSA KPI
Risk Management and Compliance:
Responsible for implementing and monitoring compliance programs and frameworks.
Provide a risk identification program and mitigation of supplier risk on multiple levels.
Review vendor contracts to ensure compliance with legal and regulatory requirements. Collaborate with legal and procurement teams in ensuring that the account is using the approved vendor contracts / templates. Liaise with the legal team to address any contractual issues or disputes.
Keep abreast of legislative changes ensuring that the vendors are compliant.
Manage the Vendor Ethics reporting program
Coordinate with JLL Risk Manager on Vendor Insurance requirement and Compliance
Ensure Vendor compliance on Contract, COI and PO. Timely loaded in Jaggaer system
Ensure that vendors are compliant with industry standards, statutory regulations, internal policies and contractual terms, conditions, and obligations. This involves conducting audits, risk assessments, and due diligence checks to assess vendor compliance.
Conduct timely assessments of supplier contracts and change orders to identify areas of potential non-compliance, adverse supplier performance and other issues that could have an adverse impact to the company in order to effectively communicate, track and abate Supplier risk elements.
Create governance for Contract approvals, Savings reporting, documentation and compliance.
Other Responsibilities
Ensure data accuracy of VMP CodeX
Facilitate VMP Technical trainings
Develop metrics and analyse improvement opportunities manage vendor performance and compliance ensuring that JLL achieves its compliance goals.
Update VMP Playbook
Lead the Vendor Partner TownHall and Vendor Rewards and Recognition Program
Perform other duties assigned as VMP evolves/aligns with Client objectives
Team Leadership and Development:
Providing guidance, training, and development opportunities to enhance team members skills and expertise.
Collaborating with relevant stakeholders to align procurement objectives with overall JLL@Client account goals.
Act as a leadership role model for the JLL@Client account team by behaving consistently and ethically in accordance with JLL and Cient Code of Ethics.
Develop relationships with client to become a trusted business partner
Proactively promote and comply with Client and JLLs workplace safety policies, procedures and safety guidelines, and local legislative OH&S and ISO requirements
Key skills & attributes
Regional experience & familiarity with large scale portfolios
Proven ability to produce results working across multiple countries in Asia Pacific
A knowledge of, and respect for the variety of cultures in the region, and how to navigate the challenges such a diverse region provides
Client Focus & Relationship Management
Ability to develop and get the best from relationships with Vendor Partners whilst ensuring the best value and service is delivered to the Client
Demonstrates proactive & professional approach to customer service and stakeholder engagement
Ability to interact with a wide range of stakeholders
Ability to manage conflict and balance between client and firm requirement
Team Leadership
Ability to lead a team eectively, train them well and promote open, constructive and collaborative relationships at all levels
Able to cooperate, motivate and work well with others to deliver results
Proven ability to use leadership and influencing skills to deliver results via the wider operations team
Project Management & Organizational Skills
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Ability to eectively deal with stressful situations and a variety of complex issues concurrently
Flexible able to adapt to rapidly changing situations
Problem Solving & Strategic Thinking
Resourceful - ability to deal with highly ambiguous circumstances in a rapidly changing environment
Capacity to solve complex problems eectively
Analytical, proven ability to solve problems using a quantitative approach
Proven ability to employ holistic approaches and look at long term solutions
Open to new ideas & willing to challenge status quo
Strong Communication & Passion for Quality
Good presentation skills, strong verbal & written skills, active listens
Ability to manage and interpret contracts, SLAs and KPIs
An eye for detail and makes sure output is at a consistently high standard
Employee Specifics
Sound like you Why dont you apply To apply you need to be:
At least 10 years relevant experience in facilities, property management, customer service industry, or related field
Bachelor's or Master's degree in Business Administration, Supply Chain Management, or a related field
Proven experience in procurement or strategic sourcing, in a leadership role.
Strong negotiation skills with the ability to develop and maintain relationships with suppliers.
Excellent analytical and problem-solving abilities.
Proven experience in procurement best practices, market trends, and emerging technologies.
Familiarity with procurement software and procurement platforms.
Strong leadership and team management skills.
Excellent communication and interpersonal skills
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
