Student and Academic Services Officer [1028]

Early Applicant

Exp: 0-2 Years

3,000 - 3,500 SGD/m

Job Description

Job Duties:

1. Academic Staff

Prepare and maintain sessional academic staff employment contracts.
Organise and maintain academic staff contact details, network accounts and systems access.
Ensure academic staff have access to required equipment and resources.
Obtain necessary teaching approval for academic staff.
Maintain records of qualifications and CVs of academic staff.
Register academic staff details through online systems to maintain CPE registration of academic staff.
Check sessional academic staff teaching claims for submission to Finance for processing.
Assist in planning and organising Professional Development workshops for academic staff.

2. Students Systems Management

Manage students record and update students status on Student Management systems to ensure accuracy of record and academic status.
Advise students on course requirements.
Assist with enrolment of new and continuing students.
Provide support and assist students with academic enquiries.
Identify students in need of academic skills support and refer them to relevant support class.
Monitor academic progress to identify students at risk.
Process course variation applications and provide relevant academic counselling to students relating to the study plan.
Organise and conduct student academic advising session and briefing when required.
Ensure student academic progress is in accordance with regulations.

3. Course Planning and Delivery

Assist in planning of units offering for each study period for all programs.
Manage and update student study plans each study period for all programs.
Assist in the development of the academic timetable for each study period in consultation with Director of
Academic Services and academic staff.
Prepare timetable in the Student Management System and setup for students class registration.
Manage students class registration via the Student Management System.
Support the class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes.
Support academic staff for course delivery requirement.
Support lesson observation as part of quality management.
Assist in planning and organising Study Skills workshops for students.
Maintain up to date knowledge of course structures and academic policies and procedures.

4. Attendance System Management

Manage the attendance system and liaise with the vendor to ensure the system is operating effectively.
Ensure that information (e.g. student enrolment and timetable details) on the attendance system is up to date and accurate.
Monitor the captured attendance records and review the accuracy of the data captured against scheduled timetable.
Prepare relevant reports from attendance records to facilitate the monitoring of attendance requirements, including identifying students at risk.
Prepare student attendance records for submission to Immigration & Checkpoints Authority for the purpose of Student's Pass applications.
Process students absence justification requests and lecturers manual attendance requests.
Process attendance appeals.
Coordinate and facilitate staff training sessions on the attendance system.
Coordinate and facilitate the capturing of students bio data.

5. Academic Support

Meet and provide counselling with students who do not meet attendance requirements.
Provide support and assist students with academic enquiries.
Prepare the daily classroom schedules on the display monitors and maintain the locations where classroom schedules are displayed.
Support academic staff for course delivery requirement.
Assist in preparation of class lists.
Assist in preparation of class lists.
Manage students and teaching staff surveys including the creation of the surveys, results compilation, and analysis.
Assist with the logistics of tests and examinations.
Assist with the logistics for enrolment period.
Assist with preparation of Student ID cards.
Process and prepare students letter requests.

6. Others