STUDENT MANAGEMENT EXECUTIVE

Job Description

Student Attendance

. Monitor and record student attendance daily using the biometric thumbprint system and other tools.

. Identify students with low attendance and issue formal warning letters in accordance with institutional policies.

. Take appropriate follow-up actions to address and rectify attendance issues.

. Contact students who have been absent to remind them of their responsibilities, using email or phone calls as necessary.

. Conduct periodic visits to classes to ensure that students are attending as expected and address any attendance-related concerns.

. Offer guidance and counseling services to students, addressing their academic and personal concerns.

. Work with administrative staff to ensure that attendance records are integrated with other student records and systems.

Student Personal Files

. Maintain and update student personal files (p-files) with accurate and current information, including personal details, academic progress, and any other relevant records.

. Ensure accurate entry of new data and timely updates to existing records to reflect changes in student status or information.

. Organize and categorize student files systematically for easy retrieval and efficient management.

. Prepare necessary documents related to student records, including transcripts, enrollment confirmations, and certificates, in a timely manner.

Student Inquiry

. Carefully listen to and understand the nature and specifics of student inquiries.

. Provide clear, accurate, and concise responses to student inquiries, ensuring that information is easily understood.

. Evaluate the effectiveness of support provided and make necessary adjustments to better meet student needs

. Provide pastoral care and support to students, addressing personal and academic concerns.

. assist in organizing and coordinating student affairs activities, such as orientation programs, workshops, and social events.

. Address and manage any other operational matters related to student services and administrative functions.

Job Requirements

1. Strong verbal and written communication skills

2. Ability to work in groups/teams

3. Service level must be maintained

4. Customer Centric

5. Min 2 years of working experience in educational administration or any industry