SUPERVISOR

Roles & Responsibilities

Responsibilities:

. Coordinating daily management operations

. Delivering superior food and beverage service and maximizing customer satisfaction

. Responding efficiently and accurately to restaurant customer complaints

. Organize and supervise shifts

. Appraise staff performance and provide feedback to improve productivity

. Estimate future needs for goods, kitchen utensils and cleaning products

. Able to work night shift

. Proven customer service experience as a supervisor

. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

. Strong leadership, motivational and people skills

. Acute financial management skills