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Natureland Wellness Pte. Ltd.

Supervisor

Natureland Wellness Pte. Ltd.
Early Applicant
  • 17 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
2,800 - 3,500 SGD/m
Singapore
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Job Description

  • Overseeing and assessing customer service staff activities, and providing them with regular performance related feedback.
  • Strategizing and monitoring the daily activities of customer service operations.
  • Assisting customer service staff with duties where required.
  • Training staff in areas of customer service and company policies.
  • Managing cashier coverage and customer flow to ensure proficient customer service.
  • Investigating and solving customer service complaints.
  • Assisting with the development and implementation of service policies, and explaining these to staff and customers.
  • Maintaining documentation pertaining to customer service activities.
  • Outstanding communication skills, both written and verbal.
  • Strong people skills.
  • Excellent phone etiquette.
  • Good organizational skills.
  • Available to work shifts and weekends.

More Info

Role:Other Customer Service/Call Center, Other Roles

Industry:Other

Function:Customer Service/Call Centre/BPO, Others

Job Type:Permanent Job

Date Posted: 07/11/2024

Job ID: 99487439

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