Supervisor (Retail Sales & Warehouse)

Benefits:

• Nearby MRT (Kaki Bukit Station)
• OT
• Incentive/Commission

Key Responsibilities:

Retail Sales:

• Ensure customer satisfaction through excellent customer service.
• Perform daily store operation opening and closing.
• Perform cashier duties e.g manage transactions use POS system, scan goods and ensure pricing is accurate, collect payment and issue receipts.
• Ensures stock inventory is always available & tally with the POS system & sales generated
• Greet, serve and provide assistance to customers.
• Keeping up to date with special promotions and putting up displays.
• Maintain high and positive energy on sales floor.
• Achieve sales target set by the company.
• Handle feedback and complaints professionally.
• Assist in display of merchandise and organizing the sales floor and inventory areas.
• Perform other ad hoc job as assigned by the superior.
• Practice Standard Operating Procedures (SOP) consistently.
• The management or Immediate Superior will assign any other jobs as relevant from time to time.
• Any other ad hoc duties assigned by Manager/Director

Warehouse:

• Leading a team of store person in warehousing and daily operations.
• Ensure proper storage of goods and maintain good housekeeping.
• Ensure warehouse activities are carried out efficiently and comply with safety standard and guidelines.
• Plan warehouse operations
• Prepare inventory reports and in charge of stock count.
• Prepare reports and assign jobs to staff
• Plan schedules and coordinate with part-time staff.
• Responsible for safe and efficient receipt, storage and dispatch of goods/ materials
• Keep track of quality, quantity, stock levels, delivery times and efficiency
• Any other ad hoc duties assigned by Manager/Director

Requirement:

• Possess good communication skill and self-motivated.
• Pleasant, friendly, engaging personality and customer oriented.
• Attention to detail and sense of urgency are needed.
• Independent and proactive
• Basic computer knowledge
• Able to work on retail hours and willing to support OT or work on PH if necessary