Survey Experience Officer (Outbound)

Job Responsibilities:

• Complete survey via phone and field visit
• Schedule interview appointments with respondents
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Resolve escalated issues from interviewers and respondents
• Data entry for completed surveys
• Status update report to supervisor
• Deliver highest level of customer experience and ensure a good survey experience
• Any other ad-hoc duties

Other Job Information:

Working Days: 5 days between Monday - Sunday

Working Hours: 11am - 8m/ 12pm - 9pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Till 31 December 2024 (extendable depending on performance and business needs)

..We regret that only shortlisted candidates will be notified..

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

https://go.persolkelly.com/job/apply/4768

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO's Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [Confidential Information]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden