Sustenance Engineering Lead

LAI games is a dynamic and innovative company dedicated to creating immersive and entertaining arcade experiences.

And even though we make fun stuff, we're dead serious in our aim to improve the quality and reliability of our products.

We are ready to make the next step in maturing our engineering process and for that we are looking for a Sustenance engineering lead with a background in mechanical or mechatronics engineering, who can be the driving force to improve our entire configuration management process.

You'll ultimately be responsible for configuration management and sustenance of our products, form the hand-over from the engineering phase to end of service life. You will be working collaboratively with the engineering, quality, procurement, and manufacturing disciplines to set this up.

Key Responsibilities

• Engineering Sustaining support

Represent the engineering discipline in the continuous improvement of products that have been launched into the market. This entails quality, reliability, and cost improvements.

• Product change processes

Lead the change management process in the change control board (with representatives from engineering, procurement, quality, manufacturing and customer support) Facilitate and oversee the change control process to assess and implement changes to the product configuration, ensuring alignment with project goals and customer requirements.

• Configuration management

Improve the Product Lifecycle Management (PLM) system for LAI Games and see it through to its implementation.

• Configuration management during project phase

Engage with projects to manage the overview of baselines and changes and ensure timely communication to procurement and manufacturing during the engineering phase of the project.

Required Skills and Experience

• Proven experience in engineering management, preferably in a business-to-business industry.
• Proven experience in setting up and managing product documentation, configurations and their engineering changes, and in communicating these to external relations.
• Passionate about proper process for documentation, meticulous in getting it right. Able to convince your co-workers to follow suit.
• Able to champion the transformation of our working methods for our documentation throughout the organisation.
• Excellent communication skills, understand concepts like diversity, equity, and inclusion when working with individual team members in the workplace.
• Ability to work collaboratively in a fast-paced and dynamic environment.

Qualifications/Education

• Bachelor's degree in Mechanical Engineering, Mechatronics, or a related field.

Besides working with an awesome team, in an arcade, and making games, we also offer:

• Competitive salary
• Performance bonus
• Training and education programs
• Private medical, dental, and life insurance coverage
• Flexible working hours
• Monthly self-directed personal development days
• Finish work early every Friday afternoon for social drinks and games
• Work in a dynamic, creative arcade/workspace
• Team events - being a part of the out-of-home entertainment industry, we like to have frequent team events and enjoy what the industry has to offer

LAI Games is a global company committed to growing our employees along with the business. We've worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunities for professional growth.