Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies
Design, organize, modify, and support an organization's computer systems, including operating systems, business applications, security tools, web servers, email systems, and user hardware (laptops, PCs).
Quickly resolve any system failures and troubleshoots issues.
Upgrade and manage hardware and software.
Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
Install and configure local area networks (LANs), wide area networks (WANs), and network segments and servers, such as file servers, VPN gateways, and intrusion detection systems.
Ensure an uninterrupted internet connection and manages mail servers for sending and receiving emails and file servers for saving and managing data.
Oversee system performance and report generation.
Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
Lead process improvements and modifications.
Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.
Ensure high-level security and efficiency resulting in 100% output.