Position Title: Senior System Engineer / System Engineer
Location: Singapore
Your role
Reporting into the Manager ITE Systems Operations, the ITE Systems Operations team maintains and monitors the Digital Realty systems, incl. cloud services to ensure the Digital Realty systems are available, performing, compliant and secure.
The ITE Systems Operations team also defines, implements and maintains the processes and tooling to do this in the most cost-efficient way.
What youll do
Maintains policies and procedures:
Maintains and deploys the system server and cloud architecture.
Maintains, test and deploys the procedures for system changes with minimal downtime.
Maintains, deploys and tests the procedures for backup and failover.
Maintains and deploys the procedures for life cycle management.
Implements and maintains the system(-changes):
Executes life cycle management by timely upgrading and patching of system components.
Manage restricted access to systems with appropriate identity management solutions and implementations.
Work with our vendors to report and replace broken hardware components.
Monitors the systems:
Monitors the availability of the systems.
Monitors the available capacity and performance.
Monitors systems security, incl. potential intrusion
Ensures IT-compliance within the area of systems:
Ensures installation, configuration, policies and procedures meet the IT-security targets, applicable compliance frameworks and specific customer requirements.
Pro-actively conducts self-assessments and vulnerability scan to gain additional confidence that these targets are met.
Provides support to audits, by pro-actively collecting any required evidence and providing support within the audit-process.
Identifies, installs, maintains and deploys system management tooling:
Identifies tooling contributing to the cost-efficient installation, configuration, maintenance and monitoring of the DLR systems and cloud services.
Implements, configures, and deploys these tools DLR wide
Provides system engineering support:
Acts as the to-go person for system management, incl. cloud services DLR wide.
Contributes to business projects, infrastructure projects, audits, etc. to provide system management expertise.
Ensures incidents are solved within SLAs determined lead time.
Provides out of office hours system management support where needed.
Monitors system security.
What youll need
Bachelors degree in IT or related with a minimum of 5+ years of work experience in international environment
Microsoft Certification
VMWare Virtual Certified Professional (VCP) (preferred)
Experience in working in a multi-vendor environment
Fluent in English, both written and orally
Will be participating in after hours on call duty on a rotation schedule basis.
Occasional travel to DLR locations
Detailed knowledge of Microsoft systems and system management
Detailed knowledge of storage technologies (SAN)
Detailed knowledge of virtual machines (e.g. VMware)
Detailed knowledge of integration technologies.
Detailed knowledge of cloud services (both IaaS, PaaS & SaaS)
Strong problem-solving skills
Communication skills
Independent in own work; take responsibility in projects, but also not afraid to ask for help when needed
Team player
Pro-active attitude with hands-on mentality
Strong discipline; organized and structured way of working
Attention to detail
Risk aware; knows how to assess risks and how to communicate these risks to stakeholders
Quality focus
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
A bit about our Digital team
Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, its a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, youll get to work with people from different business areas, challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
