System Engineer JR44018

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Role: System Engineer

Job Requisition Number: JR44018

Job Level: 1 - 5 years of relevant experience (L1/L2)

Location: Singapore

Skills: Nice Engage Voice Recording systems admin.

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

Support Unified Comms Systems

. Maintaining Unified Comms system through preventive maintenance and follow ups on problem resolutions.

. Attending to user requirements and work with vendor to provide solutions.

. Work with other departments for smooth flow of processes and procedures.

Projects rollout

. Plan technical deliverables including system enhancements and upgrades to meet project requirements within allocated budget and schedule.

. Plan resource allocation and utilisation across the various project and quarterly releases.

. Plan and collaborate across different application teams and overseas counterparts to manage technical dependencies of the solution in the project delivery cycle.

. Monitor and manage risks /issues related to technical delivery.

Key Requirements:

1. Skilled in NICE Engage Voice Recording systems administration.

2. Experienced in various roles in Service Delivery, Vendor Management and Incident / Change Management

Please forward your resume in MS word format to [Confidential Information] and

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Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location