Responsible for the support of IT infrastructure on the Unix platform
Provide expertise in troubleshooting and identifying root cause analysis of server and application issues
Deploy Unix/Linux packages and bug fixes to Test/PreProd/Production environments
Responsible for the day-to-day operational aspects of Unix/Linux/Solaris/Redhat/AIX/SUSE administration to meet the business needs and service levels
Adhere to change management requirements for change requests
Manage operational changes through the change request process and provide status reports to the relevant parties
Provide 1st and 2nd level operational support of Unix/Linux/Solaris/Redhat/AIX/SUSE
Provide 1st level troubleshooting of 3rd party applications that is used to support the infrastructure, and follow up with 3rd party vendor to resolution
Participates in audit activities and responds to audit findings
Respond promptly to incidents, security alerts, and investigations and deliver temporary or permanent resolutions of incidents escalated, and provide timely status updates/reports to relevant parties
Ensure service levels meet the requirements, and propose and implement action plans when required
Responsible for the implemntation of service continuity measures, such as backup/restor procedures and disaster recovery plan, to ensure continuity of the business operations
Support of other Unix/Linux administration activities
As this is a 24x7 environment, some activities need to be conducted after working hours (eg. patching)
Ensure documentation is updated
Any other duties as required or assigned
Depending on activities, occasional travel to other offices in Singapore is required
Requirements:
Minimum Diploma in Information Technology, Computer Science or equivalent
At least 3 years of relevant working experience in Unix/Linux/Solaris/Redhat/AIX/SUSE administration in an enterprise-level environment
Strong Knowledge and experience in RedHat Clustering and Oracle Solaris Clustering
Strong Knowledge and experience in scripting tools/languages, such as Perl, Ruby, and AWK
Relevant knowledge of SolarWinds
Knowledge of Microsoft technology like Windows Server, Active Directory, Group Policy, etc is an advantage
Working hours are typically 9 am to 6 pm but with variations due to the 24x7 environment (eg. Patching activities)
