Responsible for day-to-day IT operations and provide full technical support to ad-hoc/maintenance customer for all set-up, installation, configuration, upgrade, maintenance,troubleshooting, migration of desktops/notebooks PCs hardware/software, data and associated peripherals
Possess basic experience in LAN/WAN network administration of CLI switches, firewall administration and wireless access point
Ability to diagnose and recommend solutions for technical issues promptly. Respond and coordinate system fault recovery activities and cyber security incidents
Deploy, manage and maintain software and database
Apply patches, upgrades and configuration or other procedures as required
Control and maintain files access permission on servers
Manage proper backup is performed and restored in periodically basis
Implementation and upkeep of IT security policies
Manage IT inventory control and all requisition matters
Play an advisory role to Management on technical problems, IT upgrading and trends
Must be able to travel all over the island
Other work assigned by Manager
Requirements:
Professional Certificate/NiTEC, Diploma/Degree
Computer Science/Computer Engineering/Information Technology or equivalent
Minimum 2 year of working experience in IT infrastructure and/or the related field
CCNA/CCNP certification is an added advantage
Familiar with Microsoft OS (XP, Windows 7, Windows 8, Windows 10, 2003, 2008 and 2012), server support in end user environment, Active Directory, Backup Executive, Firewall and Switches, SQL database
Knowledge in network management and troubleshooting
Well-organized, able to prioritize work tasks and executive with minimal supervision, responsible
Keen to learn, explore, disciplined, and responsible. Able to think out-of-the-box and have an aptitude for innovation and problem solving
Good communication skills, positive attitude, team player, resourceful and resolve problems independently
