Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
This Analyst is a part of the Trust & Safety team that is dedicated to building a safe environment for users to discover and create on our content platform. The role is responsible for proactively identifying and swiftly addressing policy violative content and users (bad actors). You will be involved in tactical risk mitigation when conventional strategies prove ineffective or have gaps in their detection. In this role, you will work closely with several teams such as Product, Data Science, Operations and Engineering to identify risky trends early and develop technical detection strategies for our Livestream Feature.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Responsibilities:
- Mitigate ongoing risks on Tiktok Livestream by developing and implementing tactical strategies and methods to detect and enforce risky content at scale across entities; leveraging technical solutions such as SQL, Python, and machine learning.
- Investigate risky Livestreams and understand the abuse landscape; uncover key insights towards drivers/incentives of abuse, methods to acquire content, gaps in enforcement, etc.
- Provide rapid incident response for risks during escalations, operating with minimal guidance; analyze and draw conclusions on root-causes and define and implement mitigation steps.
QualificationsQualifications:
- Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, Analytics, a related technical field, or equivalent practical experience.
- Experience or demonstrated interest in content policy and/or anti-abuse operations at scale
- Experience with creating metrics to measure performance of models, building dashboards, and reporting
Preferred with:
- Strong problem-solving and analytical skills
- Highly up-to-date and in tune with emerging online safety issues, with keen intuition on creating solutions and preventive measures for tackling them
- A plus if you have experience with Livestream or User-generated Content.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
