TCM Outlet Manager 分店

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company's regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus

- Full time/permanent position

- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 管工时间表并计分工作

- 沟通执行策程

- 确所有工都过培训，并按获得认，拥有有效开展工作所需工具设备

- 门店日常以实现高效

- 确良好时务以满足客户需

- 确分店符所有法，包括但于清工作场所安全指

- 确工守公定，例报现管存控制

- 推动并超越个人分店目

- 供优质客户务

- 领导线工，并以公程策进行简报会

- 估一线工工作表现

- 确一线工在务交付技巧产知识方接过良好培训

- 指导培训新工，促进内部长

工作

- 良好人际关系沟通技巧

- 良好领导能力人管能力

- 能够在快工作环境中管多个优先事项

- 精通Microsoft Office软件

- 门从事 - 零/综水疗康行业将是一个分项

- 全/永久

- 能够接在零时间上，日（上 1045分至晚上 9 ）末公共期（上
9 45分至下 6 ）

- 必须能够与说英语语客户沟通（为说英语语客户供询推治疗
方法）

工利

- 底薪高佣

- 供膳食交通津贴

- 年度绩效奖

- 医疗利

- 工人险

- 长期务奖

- 类型利

- 业展个人展机会

- 优越工作环境