Who are we
Equinix is the worlds digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to
Equinix is the worlds digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Technical Deployment Advisor
Job Summary
The Technical Deployment Management team focus on the physical implementation of all deployments (including EIS and change orders). As a Technical Deployment Advisor, you will plan, monitor and manage project implementations from initiation through completion, including the oversight and coordination with vendors. You will also deliver project implementations on-time according to customers specifications, meeting customers and Equinix's quality standards.
Responsibilities
Customer Order: Requirements & Support
Supports senior team members in documenting and validating customers order requirements, and develops technical knowledge of the Data Centers
Customer Order: Project Planning
Creates task list to document and understand the customers deployment, shadowing more senior team members on development of project implementation plans
Customer Order: Project Implementation and Delivery
Works on assigned project activities
Supports senior team members on inventory auditing and records keeping during project implementation
Cross Functional, Customer Support & Customer Communications
Supports senior team members on the investigations and resolutions of customers and cross-functional issues during project implementation
Learns Equinix Operations Policies and Processes
Process Support/Optimization
Learns and follows business and/or technical processes within the Data Center; may start to identify opportunities for improvement for basic or narrowly focused processes (e.g. Order fulfillment process)
Systems Support
Develops knowledge of and learns business systems (i.e. Siebel Fulfillment) within Equinix
Data Support/Analysis
Supports the team in ensuring Operations provisioning data is accurately input into Equinix business systems (i.e. Siebel Fulfillment)
Supports the team in any physical audit efforts
Vendor Support
Supports the team and Data Center Operations Support on any required Vendor support
Qualifications
3+ years operations / project management experience in a Data Center environment is a plus
Diploma and above in IT -related or Electrical / Mechanical Engineering field preferred
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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