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The Technical Manager provides technical support and advice to customers and the service team in the region. They work closely with sales, service teams, and customers on training, troubleshooting, maintenance, warranty, and special projects. They proactively engage with customers on pre-sales and post-sales technical queries to assist the sales team in generating revenue. They serve as the primary contact for customers in technical and field service matters, working to resolve their problems. They coordinate closely with the General Manager-Service to efficiently manage service operations.
Key Responsibilities:
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Date Posted: 19/11/2024
Job ID: 100827341
Focusing mainly in the Shipping, Trading, Marine, Offshore and Oil & Gas sector, Direct Search Global is a specialist recruitment company that provides staffing solutions to niche vertical markets where most recruiters are unable to service effectively. Our approach is to provide a focused, straight-forward and no-nonsense recruitment solution to our clients and candidates. In order to connect better with our clients and candidates, Direct Search Global is made up of a team of specialist recruiters coming from diverse but relevant background. They used to be seafarers, naval architects, ship brokers, surveyors, commodity traders, industry experts or experienced recruiters.